Compliments & Complaints

We strive to provide the best possible care for patients and value your feedback. 

You can submit your comments through the following online platforms:

 

 

  • If we exceeded your expectations, please tell your friends and family

  • If we did not meet your expectations, please tell us , so we can improve

To make a formal complaint, please ask the receptionist for a complaints form and our complaints procedure. Our practice manager will be touch within 48 working hours to try to resolve your complaint.

What to do if you’re not satisfied with our response

Contact NHS England (0300 3112233 or England.contactus@nhs.net) or The Independent Complaints Advocacy Service www.seap.org.uk/icas or 01256 463758.

 

Further advice is available from the General Dental Council www.gdc-uk.org on 0845 6120540, or your local Citizens Advice Bureau.

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Last  updated: 04/09/2020