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Compliments & Complaints
We strive to provide the best possible care for patients and value your feedback.
You can submit your comments through the following online platforms:
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If we exceeded your expectations, please tell your friends and family
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If we did not meet your expectations, please tell us , so we can improve
To make a formal complaint, please ask the receptionist for a complaints form and our complaints procedure. Our practice manager will be touch within 48 working hours to try to resolve your complaint.
What to do if you’re not satisfied with our response, then a complaint may be made to:
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NHS England – North East London Area Team, tel. 03003 11 22 33
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The Dental Complaints Service (08456120540) for complaints about private treatment
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The General Dental Council, 37 Wimpole Street, London, W1M 8DQ (the dentists’ registration body) – tel. 08456 120 540
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The Health Service Ombudsman, The Local Government Ombudsman, PO Box 4771, Coventry, CV4 0EH, tel. 0845 602 1983